How We Work

Honest, hassle-free and great value – that's what we aim for!

At HallmarkFIX, we’ve been in business for over 20 years – in that time we’ve got a pretty good understanding of what our customers need from us.

We’re helpful, friendly and, most importantly, the experts in what we do. This is what has made us a trusted partner for companies across the UK.

Our promise

We like to keep things simple. After so many years working in the industry, we know how much of a hassle it can be to have to chase multiple suppliers for something essential that you use every day, so we aim to provide everything you need for pallet truck maintenance all in one place.

On-site services

A lot of our work involves visiting you on site. We are SafeContractor®certified, giving you complete peace of mind that we have Health & Safety practices in place, and that these are followed by our engineers.  If you’d like a complete file of our RAMS, insurances and other documentation, please call us.  We’ll be happy to help.

While on site, our team members will cause as little disruption to your working day as possible – and because our vans are fully stocked with commonly needed parts, 99% of repairs can be carried out on the first visit.

Our engineers will always talk everything through with you, giving you the right advice to help you make a decision before going ahead.

Our workshops

We don’t carry out any welding on site, so we may need to move equipment to our workshop for any major repairs. This is for Health & Safety purposes, and also keeps disruption to a minimum. We’ll always ask for your permission before doing so, of course!

Any questions?

If you’d like to know more about the HallmarkFIX team, or the services we provide, please don’t hesitate to get in touch with us! We’ll be happy to answer any questions you have.