Meet the team – we're here to help, however we can!
At HallmarkFIX, we all feel that it’s important to be as accessible as we possibly can to our customers.
Clive, Christine, Karen, Tracey and Roger are all committed to good, old-fashioned customer service – quick, efficient, cost-effective problem solving, all with a smile!
Clive Perry - Service Manager
Clive is responsible for organising our engineers H&S, compliance and training. He claims to have had an 11-year interview but that was over 10 years ago.
Christine Holford - General Manager
Christine has been with us from day one and is our General Manager and bookkeeper as well as keeping the rest of us under control!
Tracey Sunderland - Customer Services Manager
Three years ago Tracey brought with her a wealth of sales experience together with good administrative and organisational skills. She's also famous for clearing a large cheeseboard after a team meal!
Helen Harris - Administration Manager
Helen only started working with us a few months ago, supporting our customers and chasing money when it's needed! Helen's really fitting in well i.e. she loves good food!
Roger Grimshaw - Director
Roger believes in empowering the team to exceed our customer's expectations. Perhaps that's code for 'he doesn't do very much!'
Karen Mitchell - Service Administrator
Karen works with Clive and is responsible for maintaining our customers' service records. She joined us over 6 years ago (was that staight from school?)
Engineers Based Nationwide
We have pallet truck engineers based all over the country, which means we're never too far away to be on site as soon as you need us.
Our core leadership team is deliberately small – it means you’ll be dealing with the same people on a consistent basis, for a seamless service. We get to know our customers well over the years, so we can understand what you need from us. Our international standard ISO9001:2015 means that we operate to world class standards.
Our team of engineers, which has members all over the UK, are specialists in manual handling equipment repair, and work to agreed SafeContractor® standards. They’re a friendly and helpful bunch, too – they’ll do everything they possibly can to make sure everything runs smoothly, and that you’re satisfied with our service.
Work with us
If you’re an independent pallet truck engineer, we want to hear from you! We work with contractors across the UK, giving you the opportunity to grow your business through our ISO9001:2015 accredited systems and our nationwide client base. Click below to find out more about working with the FIX team – what we need from you, and what you’ll get from us.